What's new

Redesigned background check match dialog: the whole dialog was redesigned so you can quickly understand a potential match’s details, crime(s), appearance and more. The photos are larger and rectangular for easier side-by-side comparison.

Better photos: hover over an avatar in the visitor list to see a larger photo, or click the avatar on a visitor’s profile to see it full size.

You now have the option to set an expiration policy for Trusted Visitor background checks. Once a check expires, the Trusted Visitor is rechecked the next time they scan in. 

To set the expiration policy:

1. Navigate to Settings > Visitor Management.
2. Select Configure Visitor Verification Settings.
3. Scroll down to the Trusted Visitors section.

In multi-campus/district environments, you can now filter contacts by campus.

You can now choose which columns appear in your Visits list and arrange them in the order you prefer.

• Each tab (Active, Upcoming, Pending, Denied, Departed, and All) can be customized separately. For example, you might show the Notes column right next to the visitor’s name on the Active tab while hiding it entirely on the Departed tab.
• To customize a tab, click the column settings icon next to the search bar, then toggle columns on or off and drag them to reorder. Select “Reset to defaults” at any time to restore the original layout.
• Your settings are saved to your browser, so they apply automatically each time you return on that device. You can set up different layouts on different devices

Accountability now supports the Standard Response Protocol (SRP). If your school has adopted SRP, your event types in Ruvna can use the same language, icons, and colors your staff has been trained on, so there’s no translation required during a drill or a real emergency.